Contact
One person reads everything
There is no support desk and no ticket number. Whatever you send arrives with Javi, and you get a real answer within two working days.
Write to us
If it is about an order that has already gone out, put the reference in the subject line and we will find it straight away.
The studio
Flat 8 Oaks ViewEpsomSurreyKT19 8NGCollection by arrangement. We are a working studio rather than a shop, so please do not turn up hoping to buy flowers off the shelf.
The fastest way to get a useful answer
- Wedding flowers — the form asks for the date, the venue and the guest count, which is what we need before we can say anything useful.
- Events and corporate — including The Flower Bar, contract flowers and invoicing.
- Bespoke stationery — with the pieces and the palette.
- Delivery and coverage — check a postcode without asking anybody.
- Frequently asked questions — most answers are already there.
What we cannot do
We do not deliver the same day, however the message is worded. Orders go out the next delivery day, and only in Epsom. The cut-off is 5pm, and after it the first date moves on by one. We would rather tell you now than take the order and let you down.